Post-Surgical Rehabilitation
Marcus Webb · 16-week program · Week 11 of 16 · Practitioner: Dr. Dana Kim
Adherence has dropped two weeks in a row
Pain score self-report has increased this week
Overall Adherence
68%
−9% vs last 4 wk
Sessions Completed
37
of 44 scheduled so far
Missed Sessions
7
4 in last 2 weeks
Avg Pain Score
4.2/10
Up from 2.1 last month
Weeks Remaining
5
Program ends Aug 16
Weekly Session Completion
Scheduled vs completed sessions per week · Weeks 1–11
Completed
Scheduled
4/4
Wk 1
4/4
Wk 2
3/4
Wk 3
4/4
Wk 4
4/4
Wk 5
3/4
Wk 6
4/4
Wk 7
4/4
Wk 8
2/4
Wk 9
2/4
Wk 10
1/2 ↗
Wk 11
70% adherence threshold — currently 62% (4-week rolling)
Below target
Outcome Metrics
Customer-reported
Mobility (ROM)
+18% since wk 1
Baseline: 48° flexion → Current: 57°
Pain score (avg)
4.2 / 10 ▲
Was 2.1 avg at weeks 7–8
Functional strength
+31% vs baseline
Leg press: 40 kg → 52 kg
Sleep quality (self-rep.)
6.8 / 10
Improved from 4.5 at intake
Overall wellbeing
7.1 / 10
Stable over last 3 weeks
Program Progress
69%
Week 11 of 16
37 of 64 total sessions completed
Program ends Aug 16, 2024
37
Completed
7
Missed
1
Rescheduled
20
Remaining
Session Log
All scheduled sessions · Weeks 9–11 shown
| Date | Service | Practitioner | Scheduled | Status | Pain Score | Customer Notes | Follow-up | |
|---|---|---|---|---|---|---|---|---|
| Mon 3 Jun | Physiotherapy |
Dr. Dana Kim
|
10:00 AM | Completed |
2/10
|
Feeling good, slight tightness | None needed | |
| Wed 5 Jun | Strength & Conditioning |
Tom B.
|
2:00 PM | Missed | — | No response to reminder | Awaiting call | |
| Fri 7 Jun | Mobility Session |
James R.
|
11:00 AM | Completed | 3/10 | Good session, minor knee ache | None needed | |
| Week 10 | ||||||||
| Mon 10 Jun | Physiotherapy |
Dr. Dana Kim
|
10:00 AM | Completed | 5/10 | Pain higher than usual, worried | Done — Thu appt | |
| Wed 12 Jun | Strength & Conditioning |
Tom B.
|
2:00 PM | Missed | — | Cancelled same morning, pain | Awaiting call | |
| Fri 14 Jun | Physiotherapy |
Dr. Dana Kim
|
10:00 AM | Completed | 5/10 | Confirmed pain is muscular, not joint | Reviewed in session | |
| Week 11 Current | ||||||||
| Mon 17 Jun | Physiotherapy |
Dr. Dana Kim
|
10:00 AM | Completed | 3/10 | Better today, less tightness | None needed | |
| Wed 19 Jun | Strength & Conditioning |
Tom B.
|
2:00 PM | Scheduled | — | — | Upcoming | |
Showing weeks 9–11 · View all 44 sessions
Missed Sessions Detail
7 total · 4 in last 2 weeks
Wed 12 Jun — Strength & Conditioning
Cancelled same morning · Reason: increased pain · Tom B.
Follow-up pending
Wed 5 Jun — Strength & Conditioning
No-show · No prior notice · Tom B. · Reminder sent 24h before
Awaiting response
Fri 24 May — Mobility Session
Rescheduled to following Monday · James R. · Work conflict
Rescheduled & attended
4 earlier misses in weeks 1–8 ·
View full history
Suggested Interventions
3 actions
Schedule welfare check-in call
Two consecutive missed sessions with a pain-related cancellation. A brief practitioner call to understand barriers and offer support would be appropriate before week 12.
Review strength session intensity
Pain scores have risen during weeks involving strength conditioning. Consider temporarily reducing load and replacing one session with additional mobility or massage to allow recovery.
Send mid-program progress summary
Marcus is at the 11-week mark. Sharing his mobility and strength gains may help re-motivate attendance. Positive framing of progress to date can improve adherence in the final phase.
Coach Follow-up Log
Dr. Dana Kim noted pain is muscular in origin, not joint-related. Load review scheduled.
Fri 14 Jun · Post-session note
Tom B. sent follow-up SMS after Wed 12 Jun no-show. No response received yet.
Wed 12 Jun · SMS
Dr. Dana Kim flagged increased pain to clinic director. Thursday clinical check-in booked.
Mon 10 Jun · Internal note
System sent automated adherence alert — 4-week rolling rate fell below 70% threshold.
Mon 10 Jun · Automated